Privacy Policy

Last updated: July 29, 2026

TruckPermits.online (“we”, “us”) respects the privacy of motor carriers, brokers, and website visitors. This policy explains what information we collect when you use our online permitting portal and related services.

Information we collect

• Contact and company details submitted on permit order forms
• Vehicle and authority identifiers (USDOT, MC, VIN, plate, GVWR, and related fields)
• Order, payment status, and transaction references from our payment processor (we do not store full card numbers on our servers)
• Basic technical logs such as IP address and browser type for security and service reliability
• Support messages you send by email or live chat

How we use information

• To prepare, verify, file, and fulfill state truck permit orders
• To communicate about order status, payment, and permit delivery
• To improve our portal, security, and customer support
• To meet legal, audit, and operational recordkeeping needs

Sharing

We share order details only as required to complete your request — including with payment processors and the systems and partners used to process the selected state permit. We do not sell personal information.

Data retention & security

We retain order and customer records as needed for operational, audit, and compliance purposes. Access to administrative systems is limited to authorized staff, and we apply reasonable safeguards to protect data in our care.

Your choices

You may contact us to update account or order contact details, or to ask questions about information held for your filings. Some records must be retained to document completed permit transactions.

Contact

Privacy questions: support@truckpermits.online .